Terms & Conditions & Privacy Policy

Effective Date: 28 May 2026

Last updated: 16 July 2026

These Terms & Conditions and Privacy Policy govern your use of the FMN platform, website and related services operated by MY FMN ("FMN", "we", "our", or "us"). By accessing or using FMN, you agree to these Terms.

1. Business Information

MY FMN

220 New South Head Road

Edgecliff NSW 2027

Australia

Website: https://myfmn.com/

Support Email: support@myfmn.com

2. Eligibility

FMN is intended for users aged 18 years and over. By using FMN, you confirm that:

  • you are at least 18 years old
  • you are legally capable of entering binding agreements
  • all information provided by you is accurate and current

3. FMN Services

FMN provides AI-assisted construction estimating, pricing analysis, takeoff assistance, workflow tools and document management functionality for construction professionals.

Features may include:

  • AI-generated estimates
  • supplier pricing integrations
  • smart takeoffs
  • estimate review tools
  • recipe templates
  • document storage
  • project workflows
  • analytics and reporting

FMN may modify, improve or discontinue features at any time. We do not guarantee uninterrupted or error-free access to the platform.

4. Important AI Disclaimer

FMN uses artificial intelligence to assist users with estimating, pricing analysis, takeoffs and workflow automation.

AI-generated outputs are provided as estimation assistance only and may not always be accurate, complete or suitable for specific project requirements.

Users are solely responsible for reviewing, verifying and approving:

  • estimates
  • measurements and quantities
  • pricing and labour calculations
  • compliance requirements
  • supplier information
  • project documentation

FMN does not provide licensed construction advice, engineering advice, financial advice, legal advice, or professional certification.

Supplier pricing, material availability and third-party information may change without notice and should always be independently verified.

Users acknowledge that FMN is an assistance tool only and should not be relied upon as the sole basis for quoting, construction, budgeting or contractual decisions.

5. User Accounts

Users are responsible for maintaining account confidentiality, protecting login credentials, and all activity occurring under their account.

Users must not misuse the platform, attempt unauthorised access, upload unlawful or malicious material, or interfere with platform functionality.

FMN reserves the right to suspend or terminate accounts that breach these Terms.

6. Uploaded Content

Users may upload construction plans, licences, SWMS, insurance documents, contracts and project documentation. Users retain ownership of uploaded content.

By uploading content, users grant FMN a limited licence to store, process and analyse uploaded content solely for platform functionality, AI-assisted services, workflow automation, and support and maintenance purposes.

Users confirm they have all required rights and permissions to upload content to FMN.

7. Subscriptions, Billing & Free Trials

FMN offers monthly and annual subscription plans. Certain subscriptions may include a 14-day free trial. Unless cancelled before the end of the trial period, the subscription will automatically convert into a paid subscription.

Subscriptions automatically renew at the end of each billing cycle unless cancelled before renewal. Renewal charges may be processed within 24 hours prior to the commencement of the next billing period.

Users may manage or cancel subscriptions through their FMN account settings or by contacting support@myfmn.com prior to renewal.

FMN complies with rights and remedies available to consumers under the Australian Consumer Law. Nothing in these Terms excludes rights that cannot lawfully be excluded under Australian law. Where refunds are required under applicable law, FMN will process refunds in accordance with those legal obligations.

FMN may change subscription pricing from time to time. Reasonable notice will be provided before pricing changes take effect.

8. Payment Processing

Payments are securely processed through Stripe. FMN does not directly store complete credit card or payment details.

Stripe Privacy Policy: https://stripe.com/privacy

9. AI Processing & Third-Party Providers

FMN uses third-party artificial intelligence providers, including OpenAI and Anthropic, to power estimation assistance, takeoff analysis, document interpretation and workflow automation features.

By using FMN, users acknowledge and consent to certain uploaded content and prompts being transmitted to third-party AI providers for processing. This may include construction plans, project documentation, specifications, prompts and instructions, estimation-related content, and metadata necessary for AI functionality.

These third-party providers may process data on servers located outside Australia, including the United States. FMN takes reasonable steps to use reputable providers with commercial privacy and security standards.

Users should avoid uploading highly sensitive, confidential or legally restricted information unless necessary for platform functionality.

Third-party provider privacy policies:

10. Privacy Policy

Information We Collect

FMN may collect: name, email address, phone number, business name, uploaded documents and plans, usage analytics, device information, browser information, IP address, and platform interaction data.

How We Use Information

We may use collected information to provide FMN services, process subscriptions and payments, generate AI-assisted outputs, improve platform functionality, provide customer support, monitor security and platform performance, communicate service updates, and improve AI functionality using anonymised usage data.

Overseas Disclosure of Information

FMN may disclose or transmit personal information and uploaded content to third-party service providers located outside Australia, including providers in the United States (OpenAI, Anthropic, Stripe, cloud infrastructure and analytics providers).

By using FMN, users acknowledge and consent to the overseas transfer, storage and processing of information where reasonably necessary to provide FMN services. Overseas entities may not be subject to Australian privacy laws and users acknowledge that protections available under Australian law may not apply to overseas recipients.

Cookies and Analytics

FMN may use cookies and analytics technologies to improve user experience and platform performance. Users may disable cookies through browser settings, though some functionality may be affected.

Data Security

FMN implements reasonable technical and organisational measures to protect user data. However, no online platform or storage system can guarantee absolute security.

Account Deletion

Users may request account deletion by contacting support@myfmn.com. Certain information may be retained where required by law, security obligations or legitimate business purposes.

Access and Corrections

Users may request access to or correction of their personal information by contacting FMN.

Google Workspace API Data

FMN allows users to connect their Google account to access features such as Gmail communication and Google Calendar synchronisation.

Data We Access

Depending on the Google services a user chooses to connect, FMN may access:

  • The user's name and Google account email address
  • Gmail messages, message metadata, recipients, attachments and email threads required to provide connected email features
  • Google Calendar events, event details, attendees and calendar metadata required to provide calendar synchronisation
  • Authentication tokens required to maintain the user's authorised Google connection

FMN only requests access to Google user data that is necessary to provide features explicitly enabled by the user.

How We Use Google User Data

Google user data may be used to:

  • Send quotes, invoices, project updates and other user-directed communications
  • Display and organise relevant client communications within FMN
  • Associate emails and replies with the appropriate FMN client or project
  • Create, update, display and synchronise project appointments, tasks and events with Google Calendar
  • Maintain the connected Google integration and provide related support or troubleshooting
  • Provide or improve the specific user-facing feature requested by the user

FMN does not use Google user data for targeted advertising, credit assessment, lending purposes or unrelated marketing.

Data Sharing and Transfers

FMN does not sell Google user data.

Google user data is not shared with advertisers, data brokers or other unrelated third parties.

Data may only be shared with service providers acting on FMN's behalf where necessary to operate, secure or support the requested integration. These service providers are required to protect the information and may only process it for the services they provide to FMN.

Google Workspace API data is not transferred to third-party artificial intelligence or machine-learning services for the purpose of developing, improving or training general-purpose AI or machine-learning models.

Artificial Intelligence and Machine Learning

FMN may use artificial intelligence to provide user-requested features. Google Workspace API data will only be processed where necessary to provide or improve a specific user-facing feature requested by that user.

Google Workspace API data, including raw, derived, aggregated or anonymised data, is not used to train or improve general-purpose artificial intelligence or machine-learning models.

Google Workspace API data is not transferred to third-party services that use the data to train their own general-purpose artificial intelligence or machine-learning models.

Data Security

FMN uses reasonable administrative, technical and organisational safeguards to protect Google user data, including:

  • Encryption during transmission
  • Secure authentication and authorisation controls
  • Restricted access to authorised systems and personnel
  • Monitoring and measures intended to prevent unauthorised access, disclosure, alteration or loss

Authentication credentials and OAuth tokens are treated as confidential information and are only used to maintain integrations authorised by the user.

Data Retention and Deletion

FMN retains Google user data only for as long as reasonably necessary to provide the connected features, meet legal obligations, resolve disputes and protect the security of the service.

Users may disconnect their Google account through FMN's integration settings or revoke FMN's access through their Google Account permissions.

When a user disconnects their Google account, deletes their FMN account or submits a valid deletion request, FMN will delete or de-identify stored Google user data and associated authentication tokens within a reasonable period, except where retention is legally required.

Users may request access to or deletion of their data by contacting FMN through the contact details provided on this Legal page.

Google API Services User Data Policy

FMN's use and transfer to any other application of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

The use of raw or derived user data received from Google Workspace APIs will adhere to the Google User Data Policy, including the Limited Use requirements.

11. Intellectual Property

All FMN branding, software, platform materials, workflows and intellectual property remain the property of MY FMN. Users may not copy, reproduce, distribute, reverse engineer or commercially exploit any part of FMN without written permission.

12. Limitation of Liability

To the maximum extent permitted by law, FMN is not liable for estimation inaccuracies, incorrect measurements, supplier pricing errors, project delays, construction errors, lost profits, indirect or consequential damages, or reliance on AI-generated outputs.

Users acknowledge that FMN is an assistance tool only and not a substitute for professional review, judgement or verification.

Nothing in these Terms excludes rights that cannot lawfully be excluded under Australian Consumer Law.

13. Changes to Terms

FMN may update or modify these Terms from time to time. Where changes materially affect user rights or obligations, FMN will take reasonable steps to notify users, including through the platform or via email. Continued use of FMN after updated Terms become effective constitutes acceptance of the revised Terms.

14. Dispute Resolution

If a dispute arises in connection with FMN or these Terms, the parties agree to first attempt to resolve the dispute in good faith through informal discussions.

If the dispute cannot be resolved within a reasonable period, either party may pursue remedies available under applicable Australian law. Nothing in these Terms prevents consumers from exercising rights available under the Australian Consumer Law or seeking assistance from relevant consumer protection authorities, tribunals or courts, including NCAT where applicable.

15. Apple App Store Disclaimer

If you access or use FMN through an Apple device, you acknowledge and agree that:

  • these Terms are between you and MY FMN only, and not with Apple Inc.
  • Apple is not responsible for the FMN application or its content
  • Apple has no obligation to provide maintenance or support services for FMN
  • Apple is not responsible for addressing claims relating to the application, including product liability claims, consumer claims or legal compliance claims
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce these Terms against users where applicable

16. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

17. Contact

MY FMN

220 New South Head Road

Edgecliff NSW 2027

Australia

Website: https://myfmn.com/

Support: support@myfmn.com